This Privacy Policy explains, in prudent and general terms, how LESCOD may process account, operational, technical, and messaging-related information while delivering platform services, support, security controls, and related business operations.
LESCOD provides operational messaging and management tools that may include account administration, messaging workflows, campaigns, templates, monitoring, dashboards, logs, alerts, and related support activities.
This policy applies to public interactions with the platform, customer account usage, administrative operations, and related technical processes when applicable.
Depending on the service configuration and the role of each customer, the platform may process account and contact details, operational records, sender configuration data, messaging metadata, security logs, traffic patterns, configuration history, and customer-supplied content when applicable.
The platform may also process technical identifiers such as IP addresses, browser or device signals, error traces, session events, API activity, delivery events, and monitoring information required to operate and protect the service.
Information may be processed to provide the service, authenticate access, manage customer accounts, execute or monitor messaging operations, prevent abuse, investigate incidents, support usage control, respond to requests, and improve platform continuity and reliability.
When applicable, processing may also support contractual obligations, fraud prevention, auditability, customer support, dispute handling, or compliance with lawful requests under the legislation that corresponds in each case.
LESCOD applies reasonable technical and organizational safeguards appropriate to the nature of the service, including authentication controls, restricted operational access, logging, and security hardening measures where applicable.
Information may be retained for operational continuity, support, contractual administration, security investigation, fraud prevention, legal defense, auditability, or regulatory obligations for the time reasonably necessary under the applicable framework. The service may also rely on providers operating across different countries or regions when necessary for delivery or support.
Depending on the legislation that applies, individuals or customer representatives may have rights related to access, correction, update, deletion, objection, restriction, portability, or complaint mechanisms. Requests may require identity or authority verification when applicable.
Customers are responsible for using the platform lawfully and for ensuring that recipient data and content uploaded to the service are handled with the permissions or legal bases that apply.
For privacy-related inquiries, requests, or notices, contact soporte@lescod.com.